Acuitas Customer Area

Online Support

The online support is for users already in contact with one of our Support engineers. Please do not click on an Operator button unless requested to do so by the Ocuco Customer Support engineer currently dealing with your query.

Query of the month

Query: Acuitas is not printing to the correct printer.

  • Set your default printer clicking on the Windows "start" button.
  • Go to setting/Control Panel and open "Printers and Faxes".
  • Right click on the printer you want to print from and select "Set as default printer".
  • Quit Acuitas, re-login in and print.
  • If you are trying to print to a different printer then select that printer from within Acuitas as follows.
    • Bring up a preview of the page you want to print
    • Click on the icon of a printer with a green wrench going across it from within the print preview screen.
    • In here you can select the printer you want to print to from the "Source" drop down list.
    • Once select click ok and print the document.

Trade Shows

Ocuco is exhibiting at many national and international trade shows during the year. To book an appointment for any show, click here or call 0800 9121004

all events


webcastOcuco is proud to present a new series of webinars over the coming months, which are open to all opticians to attend. A webinar is an online meeting where the participants can listen in to highly relevant material on subjects they choose. Typically lasting just 30 mins. The format is usually "listen only" but you can submit any questions by typing into a text box. You can also see what future webcasts are planned.

more info